We want you to be completely satisfied with your purchase. That's why we offer a straightforward and customer-friendly returns policy. If you're not happy with your order for any reason, you can take advantage of our 7-day full refund policy.
Here's how it works:
1. Within 7 days of receiving your order, if you find that they don't meet your expectations or you're simply not satisfied, contact our customer support team.
2. We'll guide you through the return process and provide you with a return authorization.
3. Please ensure that the pieces are in their original, unused condition, with all tags and packaging intact.
4. Once we receive your returned pieces and verify their condition, we'll process a full refund for your purchase price, excluding any shipping costs.
5. The refund will be issued using the same payment method you used when making the purchase. Please allow a few business days for the refund to be processed and reflected in your account.
Our goal is to make your shopping experience as enjoyable and risk-free as possible. We stand by the quality and style of our pieces, but we understand that sometimes things may not work out. Feel confident knowing that if you're not happy, we're here to make it right with our 7-day full refund policy.
Estelle & team